Information Collection & Use

• PortLoan does not sell, trade, rent, or share any personal information collected at our site or apps.
• This includes information submitted via contact forms, quotation requests, downloads, or email lists.

Information is used only for the purpose of providing you with relevant services, updates, and communication.

RCS / Email / SMS / WhatsApp Communication Policy

Web visitors who share their contact details through the Request a Quote form, Contact Us page, email, or by calling our official numbers may receive SMS/WhatsApp/RCS/Email updates from PortLoan.

• Information about our products and services
• Service status updates
• Price changes and offers
• Transactional alerts and greetings
• PortLoan reserves all rights regarding the communication content.
• If a customer changes their registered mobile number, it is their responsibility to inform us . Until then, messages will continue to be sent to the previously registered number.
• Customers who wish to opt out of SMS/WhatsApp services must raise a termination request by emailing us.
• By submitting any form or sending an email to PortLoan, the sender automatically agrees to receive SMS, RCS, WhatsApp, Email, and Voice Call alerts . Any complaint raised with TRAI regarding such communications during the validity period shall be considered void.

Data Security & Monitoring

We take data protection seriously. All our:

• Web-based applications.
• Mobile apps
• Websites
• IVR systems, office devices, and networks

are protected by advanced security and surveillance tools. Any misuse, unethical activity, or unauthorized access will be recorded and may lead to strict legal or disciplinary action to safeguard company assets and resources.

Important Notice

In the interest of clients, stakeholders, vendors, and web visitors, we emphasize that PortLoan follows strict monitoring and compliance practices to ensure the highest levels of data security.

Disclaimer

This Privacy Policy is subject to change without prior notice. Updates will be posted on this page as and when applicable.